Join Our Team

Valentine Coffee Co. is looking for a Delivery Driver & Wholesale Support Specialist to join our team. You will be representing Valentine Coffee at all times and are responsible for maintaining a high level of professionalism with our customers and coworkers while delivering freshly roasted coffee and related products.

• Reading customer orders and neatly packing with accuracy.
• Organizing/staging orders for delivery.
• Loading/unloading delivery vehicles.
• Completing assigned inventory and delivery routes to all customers in a safe, efficient, timely, and professional manner.
• Obtaining verification of delivery and ensuring its return to main office.
• Proactively communicating any delivery issues/changes/anomalies, or customer questions/concerns to Management.
• Completing production tasks including: labeling, packaging, grinding, stocking, order fulfillment.
• Maintaining cleanliness and organization of work stations and surrounding floors at all times.
• Assisting execution of regular farmer's markets and occasional catering events including: brewing coffee/tea; organizing, loading, and delivering supplies; assisting in set up, tear down, cleaning, and return of supplies.
• Keeping the fleet clean at all times, inside and out, and alerting Management to any and all vehicle issues.
• Performing light auto maintenance, tire pressure, washer fluid, notice of oil changes.
• Perform additional tasks and responsibilities, as directed by the Production Manager.

Physical Requirements:
• 100% Agility as you will spend most of the time standing and moving quickly.
• Occasional environmental exposures to cold and heat.
• Able to transport up to 75 pounds on occasion and up to 50 pounds regularly.

Also Required:
• Weekend availability
• A valid Driver’s License
• Clean driving record (no moving violations, at-fault accidents, license suspensions)

Preferred:
• Previous experience as driver, stocker, etc.
• Understanding of professional warehouse safety, equipment, and driving etiquette
• Understanding of safety, sanitation and food handling procedures

This role reports directly to the Production Manager, COO, and CEO.

• Love for coffee
• Positive attitude and a passion for delivering excellent customer service
• Ability to multitask and remain calm and personable in a busy work environment
• Experience with batch brewing, manual brewing, and espresso
• Great references
• Team player
• Reliable
• Flexible schedule, especially weekend availability

• Is there a location that you're primarily interested in working at?
• Are you open to working at multiple locations?
• What does your availability look like?
• Are you comfortable with opening shifts starting at 5:15?
• Are you comfortable with closing shifts ending at 6:45?
• How many hours per week are you looking to work? 

We offer a competitive base pay, plus tips.

The Assistant Cafe Manager role is an integral representative of Valentine Coffee Roasters (VCR) whose responsibilities include supporting the Cafe Manager in implementing company policies, communicating observations, troubleshooting daily obstacles, and leading teams in providing superior customer service.

Building/Maintaining Relationships Use knowledge of company products and services to connect with customers and staff to generate sales and create a unique cafe experience. Perform all duties with a “service-first” hospitality mindset of kindness, respect, and assistance. Act as an ambassador for Valentine Coffee Roasters both on and off the clock.

Cafe Arrive ready to work at time scheduled (personal items/drinks and bathroom taken care of before clock-in). Proactively learn about products and professionally relay information to customers. Craft beverages of both the caffeinated and alcoholic varieties. Follow all in-house procedures, guidelines, and parameters. Change kegs of cold brew and nitrogen tanks. Assemble and cook food to customer’s specifications and company guidelines. Follow all food and safety regulations. Work with a sense of urgency to ensure minimal wait times for customers.

Management Effectively incorporate, model, and coach staff on all company policies. Reinforce and model company training team has learned on procedures, practices, and appropriate customer interactions. Own the cleanliness and presentation of the cafe, delegating tasks as needed. Proficiently work and manage all stations. Obtain all Cafe appropriate certifications and licenses. Maintain cafe drawer counts and safe balances. Handle payment processing including counting down deposits and balancing drawers. Assist Cafe Manager in tasks of inventory, placing orders, and restocking inventory. Support Cafe Manager in ensuring the cafe is properly staffed. Handle customer inquiries and complaints in an appropriate manner aligning with VCR policies.

Required
Education attainment equivalent to a high school diploma. Excellent communication skills to communicate with colleagues, customers, and vendors. Ability to use a personal computer, word processing, and spreadsheets. Knowledge of and the ability to use a variety of POS systems and standard office equipment such as a 10-key calculator, telephone, scanner, and printer. Ability to be aware of and ensure compliance with all health and safety regulations related to Cafe operations. Flexible scheduling.  Ability to stand throughout the entire shift is required. Ability to lift up to 50lbs.

Preferred
At least six months of proven experience in hospitality. It is desirable for the incumbent to have extensive knowledge and experience with VCR. It is highly desirable for the incumbent to be willing to work across company locations if necessary. Ability to safely and lawfully run necessary errands for the Cafe (ex: bank).